ENGAGEMENT & RETENTION
Engagement that BUILDS loyalty.
We combine email marketing and organic social to nurture your audience, strengthen your brand and keep customers coming back long after checkout.
350+
BRANDS SERVED
In-house
EMAIL, SOCIAL & CREATIVE
WHAT WE DO
Stay connected beyond the purchase.
We bring email and organic social together to keep your brand relevant before, during and after the sale.
Email strategy & automation
Automated flows and lifecycle campaigns built around the customer journey, so every touchpoint feels personal and arrives on time.
FLOWS · CAMPAIGNS · LIFECYCLE
Segmentation & retention
Campaigns built on real purchase behaviour, designed to cut churn and bring customers back for the second, third and tenth order.
SEGMENTS · WIN-BACK · VIP
Content & community
Consistent, on-brand social content and active community management that keeps your audience close between purchases.
CONTENT CALENDAR · COMMUNITY · BRAND VOICE
Testing & insights
Every flow, subject line and post is measured and tested, so the program gets sharper every month instead of going stale.
A/B TESTS · REPORTING · ITERATION
CHANNEL DEEP-DIVE
Two channels. One relationship.
Email turns attention into repeat orders. Organic social keeps the brand in their feed between them. Switch channels to see how we run each one.
PROVEN RETENTION IMPACT
Customers who come back.
Every figure below comes from a published OPTYO case study — click any card to read the full story.
FITNESS EQUIPMENT
MX Select
+30%
Email engagement & open rates
−15%
Customer acquisition cost
EMAIL AUTOMATION + ORGANIC CONTENT
GOLF
Stick Grips
+682%
Increase in orders
1,381
Total orders over the partnership
LIFECYCLE EMAIL + CRO
FUNCTIONAL FITNESS
Heroboard
+93%
Average order value
2.36x
Conversion rate after the rebuild
EMAIL + WEBSITE FUNNEL
HOW WE WORK
From first send to lifetime value.
A four-stage framework that turns scattered engagement into retention that compounds.
GET STARTED
Let’s build loyalty that lasts.
From automated email flows to community-driven content, we help brands stay connected long after checkout. Send us your list and your channels - we’ll show you where the repeat revenue is hiding.
